Skip to main content
Terms of Service

Terms of Service

Terms governing access to and use of Scramble Technology’s website, products, and related offerings.

Business use
Clear responsibilities
Security-minded operations
Last updated: October 20, 2026

Introduction

These Terms of Service govern access to and use of Scramble Technology Inc.’s website, products, and related offerings. They apply to business customers, prospective customers, and other authorized users. By using our website or products, you agree to these Terms and our Privacy Policy.

Definitions

Scramble Technology means Scramble Technology Inc., a corporation organized under the laws of British Columbia, Canada.

Products means the Scramble Technology products, applications, websites, and related features made available by us.

Customer Content means data, files, messages, credentials, or other materials submitted, stored, or transmitted by an authorized user through a Product.

Products and access

Our Products are designed for organizations that need privacy-focused communication, credential protection, secure data storage, or related technology capabilities. Product availability, features, and any commercial terms may vary by the applicable order, proposal, or agreement.

Secure business communication
Credential and secret protection
Encrypted and distributed data storage
Related software and technical capabilities

User responsibilities

You are responsible for using the Products appropriately and for ensuring that your use is authorized by your organization. You agree to:

Provide accurate business and account information where requested.
Keep account credentials and access devices secure.
Use the Products only for lawful business purposes and in accordance with applicable laws.
Avoid attempting to bypass security controls, disrupt the Products, or access another account without authorization.
Ensure that you have the rights and permissions needed for Customer Content you submit or store.

Intellectual property

Scramble Technology and its licensors retain all rights in the Products, including the software, designs, documentation, trademarks, and other materials we provide. You retain your rights in Customer Content. You grant us only the limited rights reasonably necessary to operate, secure, maintain, and improve the Products you use.

Fees and payment

If you purchase a paid Product or related offering, the applicable pricing and payment terms will be provided before purchase or set out in the applicable agreement.

You are responsible for paying the applicable fees when due.
Taxes and government charges may apply unless expressly stated otherwise.
Unless the applicable agreement says otherwise, fees paid for a billing period are not refundable.

Security and acceptable use

You must not use the Products to:

Break the law, infringe another person’s rights, or process data without the required authority.
Introduce malware, harmful code, or content intended to compromise a system.
Probe, scan, or test the Products for vulnerabilities without our prior written authorization.
Use the Products in a way that could impair their availability, integrity, or security for others.

Disclaimers

To the extent permitted by law, the Products are provided on an as-available basis. We do not promise that every Product will be uninterrupted, error-free, or suitable for every particular purpose. You are responsible for assessing whether a Product meets your organization’s requirements and for maintaining appropriate backups and operational safeguards.

Suspension and termination

We may suspend or limit access where reasonably necessary to protect the Products, users, or data, to address a security incident, or because fees are overdue. Either party may end an applicable agreement according to its terms. On termination, access may end and each party will handle remaining data and obligations as required by the applicable agreement and law.

Changes to these Terms

We may update these Terms from time to time to reflect changes to our Products, operations, or legal requirements. We will post the updated version on this page and update the date shown on the page. Continued use after an update takes effect means that you accept the updated Terms, to the extent permitted by law.

Governing law

These Terms are governed by the laws of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law rules. Any dispute will be brought before the courts located in British Columbia unless the applicable agreement provides another process.

Contact information

If you have questions about these Terms, please contact our team using the details below.

Legal Email

legal@scramble.technology

Phone

+1 (604) 690-5206

Address

North Vancouver, BC