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Privacy First

Privacy Policy

Your privacy is fundamental to how we build and operate our services. We believe in complete transparency about how we collect, use, and protect your personal information.

GDPR Compliant
Data Sovereignty
No Data Sales
Last updated: February 4, 2026

Introduction

Scramble Technology Inc. ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This privacy policy complies with the following regulations:

British Columbia Personal Information Protection Act (BC PIPA)
Personal Information Protection and Electronic Documents Act (PIPEDA)
UK General Data Protection Regulation (UK GDPR)
EU General Data Protection Regulation (EU GDPR)

Important Notice

By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to understand our practices.

Information We Collect

Personal Information

We may collect the following types of personal information when you interact with our services:

Name and contact information
Email address
Phone number
Company or organization name
Technical information (IP address, browser type)
Usage data and analytics

Web3 Wallet Information

If you choose to authenticate using a Web3 wallet, we only store your public wallet address. We never have access to your private keys or the ability to initiate transactions on your behalf.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To process your transactions and send related information
To respond to your inquiries and provide customer support
To improve and personalize our services
To comply with legal obligations
To protect against fraud and unauthorized activity

We Never Sell Your Data

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

Data Sharing and Disclosure

We may share your information in the following circumstances:

With service providers who assist in our operations
When required by law or to protect our legal rights
In connection with a business transfer or merger

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

Data Sovereignty and Storage

We are committed to data sovereignty and ensuring your data is handled appropriately:

Data is primarily stored in Canadian data centres
We comply with Canadian data residency requirements
Cross-border transfers are conducted with appropriate safeguards
We use encryption for data at rest and in transit

Your Privacy Rights

Under applicable data protection laws, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

Data Security

We implement robust security measures to protect your information:

Advanced encryption (X25519, ed25519)
Secure authentication protocols
Regular security audits and testing
Access controls and monitoring
Incident response procedures
Employee security training

Data Retention

We retain your personal information only as long as necessary:

To fulfill the purposes outlined in this policy
To comply with legal and regulatory requirements
To resolve disputes and enforce agreements
Data is securely deleted when no longer needed

No Data Sales Policy

We are committed to never selling your personal information:

We do not sell your personal data to any third party
We do not share data with advertisers
We do not trade personal information
Your privacy is not for sale. Ever

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@scramble.technology

Phone

+1 (604) 690-5206

Address

North Vancouver, BC

For EU/UK residents, you have the right to lodge a complaint with your supervisory authority:

UK: Information Commissioner's Office (ICO)
EU: Your local data protection authority